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The car manufacturer Citroën has faced a public rebuke from a UK minister over its management of a mass safety recall affecting thousands of vehicles.
The minister expressed significant frustration with the company's perceived slow response and poor communication with affected UK customers.
The recall, which involves a safety-critical component, has been a source of anxiety for many car owners.
The minister's intervention highlights the government's concern over consumer safety and the responsibilities of multinational corporations operating in the UK.
The public criticism puts additional pressure on Citroën to accelerate the recall process and improve its customer service, as failing to do so could result in further regulatory action or loss of consumer trust.
The incident also serves as a reminder to the broader automotive industry of the importance of prompt and transparent action when dealing with safety-related issues.
The reputational damage from a government rebuke can be significant, and Citroën will now need to work hard to repair its image and ensure all affected vehicles are made safe as quickly as possible.




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