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Marks & Spencer (M&S) has announced the return of its popular click and collect service, a key offering for the retailer, months after it was suspended due to a cyberattack.
The attack targeted a third-party partner, and while M&S's own systems were not compromised, the disruption led to a lengthy suspension of the service.
The return of click and collect is a significant step for M&S, which relies heavily on its omnichannel strategy to drive sales.
The incident highlights the vulnerability of major retailers to cyberattacks on their supply chain and third-party partners.
The prolonged suspension of the service caused frustration for customers and likely had a negative impact on the company's sales.
The restoration of the service is a positive sign that M&S has been able to resolve the issues and restore confidence in its operations.
It also serves as a cautionary tale for other businesses about the importance of supply chain cybersecurity and the need for robust contingency plans in the event of a breach.




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